Retail Outlet

As well as a highly successful on-line shop,
Surrey Pet Supplies invite you to visit their massive retail store located in Hersham, Surrey.

Surrey Pet Supplies retail store is easy to find
(near to Hersham train station), and accommodates
a 15,000 sq foot unit stocked with just about EVERYTHING you could EVER need for your pet.

At the store you will find your favourites, innovative new lines and great products you simply didn't know were available for pets!

What do customers like?
The Hersham store stocks the largest range of pet products imaginable.

It's extremely unlikely you will not find exactly what you are looking for at Surrey Pet Supplies. Allow plenty of time for your visit, as the shopping experience is enjoyable.

People travel from as far a field as Portsmouth and Oxford to visit the store and customers are renowned for staying loyal.

All 13 members of staff at Surrey Pet Supplies are knowledgeable, caring and love pets just like you!

Price Promise
In line with the Surrey Pet Supplies ‘pricing philosophy', the company genuinely guarantee that you will not be able to purchase the same product elsewhere at a lower price. In store and online, you will find leading pet industry brands at the best prices and that's a promise.

Buyers for the company make sure they source branded products, just the ones you are used to, or that people have recommended.

Management at Surrey Pet Supplies constantly monitor the competition to keep prices lower.

Taking a trip to the Hersham store is even more cost effective than buying on-line, as you save postage and packing charges and get to view and feel the items before you buy.

Personal Service
In the unlikely event that your request is so unusual and the item is not in stock, you are able to place a ‘special order'.

Surrey Pet Supplies will make every attempt to source unusual items just for you. The company have endless contacts within the industry.

Customer feed back is vital too, the buyers at Surrey Pet Supplies listen and react to pet owners comments and requests.

The range of pet products sold at Surrey Pet Supplies is evolving on a daily basis with many new lines being added.

Something for everybody
Surrey Pet Supplies retail store holds around 18,000 pet food and accessory lines mirroring the range available in the on-line shop.

In the store you will find your favourite products for your dog, cat, small pet (hamster, rabbit, rat, mice, guinea pig and more), caged bird and reptile. The most innovative and unusual products are available, some of which being totally NEW to the market!

Popular products for cats found in the store include Pet Mate cat flaps (2-way and 4-way locking, larger sizes and electromagnetic) all at the best prices. Pet Mate dog doors are another strong brand with customers finding Surrey Pet Supplies price, selection and product knowledge excellent!

On the food side, the store has a fast turn over of popular brands such as Pedigree, Nutro, Bakers, Beta, James Wellbeloved and Hills, as well as comprehensive ranges of more specialist lines like Burns, Naturediet and Laughing Dog. A large selection of food treats and other edible goodies for many kinds of pets can also be found.

For those who love the outside and wildlife,
Surrey Pet Supplies retail store stocks plenty of nuts, seeds and other foods for wild birds, as well as leading poultry feed brands and poultry enclosures.

With the growing interest in reptiles such as snakes, lizards and geckos as pets, Surrey Pet Supplies have built up a comprehensive ‘reptile section' stocking vivariums, glass terrariums and food, as well as the correct equipment required to keep these fascinating pets.

The reptile market is specialised and the shop holds trusted brands such as Zoo Med, T-Rex and Exo Terra.

Specially qualified staff
In line with legislation, Surrey Pet Supplies have people who are ‘extra qualified' making it possible to sell (and advise on) Prescription Diets (normally only sold in vets), and other treatments such as Frontline spot on flea treatments and Drontal worming tables. There are significant savings to be made on these lines. Staff at the store are qualified to microchip dogs and cats, a service that is becoming more popular as an alternative to using a vet to carry out the procedure!

The owners of Surrey Pet Supplies are qualified dog trainers and exhibit in agility competitions across the country. Other members of staff breed rabbits, cats and guinea pigs. All members of staff are knowledgeable about the products they sell and in the care of many species of pet form the popular to the more obscure.

Aside from the vast array of pet products, at Surrey pet Supplies you will find an impressive Education Centre. At the centre live a selection of pets and you will learn how they should be kept, fed and cared for correctly when they are young and as adults. ‘Samson' the resident 7-foot Green Iguana is a well-known resident at Surrey Pet Supplies . Local people donate pets to the centre and currently you will find, chinchillas, chipmunks, rabbits, guinea pigs, tortoises, spiders, tarantulas, snakes, lizards, parrots, frogs, turtles – and much more. Why not come over and meet the animals, but remember to bring your shopping list along too!

Please click here for a map of how to find us.

Surrey Pet Supplies Lyon Road l Hersham l Surrey KT12 3PU
01932 221 996

Opening Hours:
9.00am - 5.30pm (Mon-Fri) 9.00am - 5.00pm (Sat)

Closed Sundays and Bank Holidays

Best Sellers